Privacy Policy
Our Commitment to Your Privacy
Elite Stainless Steel (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information including your name, email address, phone number, postal or delivery address, and details of your enquiry or project when you submit a quote request, contact us via phone or email, or otherwise interact with our website. We may also collect non-personal information such as browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use the personal information we collect to respond to enquiries and quote requests, provide and manage our fabrication services, process orders and payments, communicate with you about your project, and improve our website and services. We do not use your personal information for purposes other than those outlined in this policy without your consent.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information to trusted third parties where necessary to deliver our services, such as freight and delivery providers, payment processors, and IT service providers, and only to the extent required to perform these services. We may also disclose information where required by law.
Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of some parts of our website.
Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Access and Correction
You have the right to request access to the personal information we hold about you, and to request correction of any information that is inaccurate or out of date. To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page, and continued use of our website after changes are made constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: